Here are some of the more common questions members ask about our CSA
What if I am going to be out of town for a couple of weeks during the CSA?
Usually, when members are out of town, they give their share to a friend or neighbor who will go and pick up the CSA box in their place. Other times, people ask us to donate their share if they know they will not be able to collect it. We cannot swap pick up days or locations, give refunds or discounts for individual weeks, or “double up” to make up for days missed. There are two reasons for this. What you are getting is a share of the harvest and the plants keep producing all the same. While some crops may wait in the field, most do not. The second reason is that we do not have the administrative capacity to accommodate week to week changes. It may not seem like much, but it really does throw a wrench in things and we need to be able to spend that time working in the field.
What is the best way to contact you?
You can contact us by phone call, text message, or email. Because we spend most of our time farming and comparatively little time in the office, the best way to get a hold of us is by phone if the matter is time sensitive. We may only check email once a day during the growing season when we are busy working outdoors.
901-359-4982
randy@tubbycreekfarm.com
What if I am running late and miss my pick-up time? Will I be able to pick-up my share the next day?
At the end of the day, unclaimed shares are typically donated. However, site host may choose to hold shares for a period of time if it is not inconvenient. It is really up to the site host. If you are late, we suggest you call your pick-up site ahead to see if your share is still there.
Why do I have to sign up for all three seasons to get eggs?
Many people do not realize that eggs are a seasonal product. Chickens lay the most eggs in the spring. In the fall, chickens naturally stop laying as daylight shortens. Hot temperatures in summer can cause chickens to stop laying, too. For this reason, our egg share members usually get a couple extra dozen eggs in the spring when we have a lot of eggs, and may not get eggs for a week or two in the fall when we do not have enough. We count on the number of eggs balancing out over the course of a whole season. If you would like eggs but are not planning on signing up for all three seasons, please come visit us at the Cooper-Young Community Farmers Market. If we have extra eggs we will be selling them there.
Is your produce organic?
No, our produce is not Certified Organic. Our produce is Certified Naturally Grown. Each year, another farmer comes and conducts an on-site inspection of our operation to ensure that we are not using any synthetic fertilizers, herbicides, pesticides or genetically modified organisms, and that we are committed to working towards the long-term sustainability of our natural resources. For more information about Certified Naturally Grown please visit their website: http://www.cngfarming.org/faqs. We are happy to answer questions about our production practices!
